Customer service and frequently asked questions

Contact details

Contact Ik Ben Zo Mooi

For questions you can view the page with most frequently asked questions below . Is your question not listed? Please contact us via the contact form (right) or ...


... Chat with us

This can be done via the yellow button at the bottom right of each page. On mobile devices, this chat button is only visible on this page.


... Mail with us

Do you have a question, a complaint or do you want to give us something? You can always mail this to [email protected] On working days you have a response within 6 hours.


... Call us

We are happy to help you.


Calling may go to

Telephone opening hours
Monday to Friday: 9: 00-15: 00 (break from 12: 00-13: 00)




Ik Ben Zo Mooi
Oostpolder 1Q
4413NN Krabbendijke

VAT number Netherlands: NL859973323B01
VAT number Belgium: BE0734.984.539
KNAB BANK : NL15 KNAB 0256 4931 46

Payments from abroad:

IBAN: NL15 KNAB 0256 4931 46

In addition to the BIC, you will also be asked for the address details of Knab:

Bank name: Knab
Address: Capellalaan 25, 2132 JK, Hoofddorp

Knab uses an intermediary bank (also known as an intermediary bank) for the processing of international transfers. In addition to the details of Knab, you also need the details of this bank in order to receive a transfer.

Name intermediary bank: ABN Amro
Address: Gustav Mahlerlaan 10, 1082 PP Amsterdam

Social Media

Instagram Facebook

Do you have a complaint?

Of course it is annoying if you have a complaint about our products and services. We would like to help you further and offer a desired solution. You can mail to: [email protected]

Our employees of the complaints department will view the complaint
and try to solve the complaint to everyone's satisfaction.

After receiving your complaint you will receive a confirmation from us.
We will answer your complaint within 14 days of receipt, if it needs more time, we will notify you.

If you do not appreciate this, you can always contact the mediation department of Stichting Webshop Keurmerk to which we are affiliated.

From 15 February 2016, it is also possible for consumers in the EU to register complaints via the ODR platform of the European Commission. This ODR platform can be found at .

If the complaint is not yet under consideration elsewhere, you are free to deposit the complaint via the European Union platform.

Frequently Asked Questions

Gratis verzending boven de €28,- in NL en BE daaronder €4,49
Voor 16:00 besteld dezelfde werkdag verzonden