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Replacing an item for the same item in a different size or color, applies as a new order.

How can I trade an order within the Netherlands?

  1. You will return your old order free of charge within the return period
  2. See below: How can I return an order?
  3. The amount worth the returned items, we quickly, within one business day to you.
  4. You place yourself as you are used to a new order at www.ikbenzomooi.nl.
  5. Minimum order amount is € 4.95.

How can I trade an order outside of the Netherlands?

  1. You will return your old order within the return period
  2. See below: How can I return an order / For Belgium and other countries?
  3. The amount worth the returned items, we quickly, within one business day to you.
  4. You place yourself as you were a new order at www.ikbenzomooi.nl.
  5. Minimum order amount is € 4.95.

Return method and own risk
Returns are at the buyer's risk. This means that Ikbenzomooi.nl is not liable for damaging or searching for returned items.

Pay attention! Returns without return form can not be accepted. If you do not have a printer then add a note with the requested data.

Return damaged items / warranty

If the ordered item is damaged, has a production failure or does not work properly, you can contact Ikbenzomooi.nl. Mail to customer service@ikbenzomooi.nl or call 085-8881540.