The exchange of an item for the same item in a different size or color is considered a new order.
How can I exchange an order within the Netherlands?
How can I exchange an order outside the Netherlands?
Return method and deductible
Return shipments are at the risk of the buyer. This means that Ikbenzomooi.nl is not liable for the damage or loss of returned items.
Pay attention! We can not accept returns without a return form. If you do not have a printer, add a note with the requested information.
Returning damaged items / warranty
If the ordered item is damaged, has a production error or does not work properly, you can contact Ikbenzomooi.nl. Mail to customer firstname.lastname@example.org or call 085-8881540.