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The Netherlands letterbox post


Free via PostNL mailbox

Option 1 Free via PostNL mailbox *
  1. Print out the return label .

    Pay attention! Excluded from FREE return is:

    • Each item with a value lower than € 15.00. Do you order multiple items under € 15.00 and do you keep at least € 15.00 worth of products after returning? Then return is free. See the conditions for this.

      Example NOT FREE: you ordered 2 items. 1 item of € 13.50 and 1 item of € 6.94. Total value € 20.44.
      You want to return both items. This is allowed, of course, but that is not free.
      Both items have a value lower than € 15.00.
      Unfortunately, it is untenable for us to continue offering this for free.
      Tip! So look carefully before ordering if you have ordered the correct size and color.
      You can find the return address at the bottom of this page.
      This new condition will take effect on 29-6-2018.

      Example FREE: you ordered 3 items with a value of € 10.00, € 4.00 and € 20.00. You want to return the items of € 10.00 and € 4.00. This is then free because you keep the item of € 20.00.

      Example FREE: you order a diaper bag of € 70.00, but it is not to your liking anyway. You can return this free of charge. The item is in fact more expensive than € 15.00.
  2. Print the return form for NL .
  3. Take the letterbox package firmly and stick the return label on it and put the return form in the package.
  4. Deposit the package in a PostNL mailbox. Pay attention! Do not give it at the post office at the desk. Then it will still be sent as a package. And we are compelled to pass on the high extra costs. If it fits through the mailbox then it is okay.
  5. Pay attention! Returns are at your own risk.

Pay attention! If your return does not fit through the mailbox or if you want to send it as a parcel post choose the Netherlands Parcel post and do not send it back via the reply number, the high extra costs of € 5.00 will unfortunately have to be charged to you.

Option 2 Stamp package yourself
  1. Print the standard return form and frank the package yourself. You do not have to send an e-mail. Postage costs are for your own account.

Option 3 Deliver product

  1. The package with return form may also be delivered to the address below:
    Oostpolder 1Q
    4413NN Krabbendijke

You have a cooling off period of 14 days to return the product without giving any reason, starting on the day of receipt of the product. The product can only be returned unused and, if possible, in its original packaging. For the return of the order within the Netherlands and Belgium we pay the return costs once.

The trader will reimburse all payments from the consumer, including any delivery costs charged by the trader for the returned product, immediately but within 14 days following the day on which the consumer notifies him of the withdrawal. Unless the entrepreneur offers to collect the product himself, he may wait to pay back until he has received the product or until the consumer demonstrates that he has returned the product, whichever comes first. The entrepreneur uses the same payment method that the consumer has used for reimbursement, unless the consumer agrees to another method. The reimbursement is free of charge for the consumer.

Gratis verzending vanaf €20,- daaronder €3,49
Voor 21:00 uur besteld dezelfde dag verzonden
Kies zelf je afleverdag en tijdstip