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Exchange


BACK TO THE OVERVIEW

Exchange

The exchange of an item for the same item in a different size or color is considered a new order.

How can I exchange an order within the Netherlands?

  1. You return your old order for free within the return period
  2. See: How can I return an order?
  3. The amount worth the returned items, we quickly, within one business day to you.
  4. You place a new order as you please, on www.ikbenzomooi.nl.
  5. Minimum order amount is € 4.95.

How can I exchange an order outside the Netherlands?

  1. You return your old order within the return period
  2. See: How can I return an order / For Belgium and other countries?
  3. The amount worth the returned items, we quickly, within one business day to you.
  4. You place a new order as you please, on www.ikbenzomooi.nl.
  5. Minimum order amount is € 4.95.

Return method and deductible
Return shipments are at the risk of the buyer. This means that Ikbenzomooi.nl is not liable for the damage or loss of returned items.

Pay attention! We can not accept returns without a return form. If you do not have a printer, add a note with the requested information.

Returning damaged items / warranty

If the ordered item is damaged, has a production error or does not work properly, you can contact Ikbenzomooi.nl. Mail to customer service@ikbenzomooi.nl or call 085-8881540.

Gratis verzending vanaf €20,- daaronder €3,49
Voor 21:00 uur besteld dezelfde dag verzonden
Kies zelf je afleverdag en tijdstip