Exchanging


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Exchanging

Exchanging an item for the same item in a different size or color applies as a new order.

How can I exchange an order within the Netherlands and Belgium?

  1. You return your old order within the return period
  2. See above: How do I report my return?
  3. We will transfer the amount for the returned articles quickly, within a few working days.
  4. You place a new order on www.ikbenzomooi.nl.

How can I exchange an order outside the Netherlands and Belgium?

  1. You return your old order within the return period
  2. See: How can I return an order / For other countries?
  3. We will transfer the amount for the returned articles quickly, within a few working days.
  4. You place a new order on www.ikbenzomooi.nl.

Return method and deductible
Return shipments are at the risk of the buyer. This means that Ikbenzomooi.nl is not liable for damage or loss of returned items.

Pay attention! We cannot accept returns without a return form. If you do not have a printer, add a note with the requested information.

Returning damaged items / warranty

If the ordered item is damaged, has a production error or does not work properly, please contact Ikbenzomooi.nl. Mail for this to customer [email protected] or call 085-8881540.

Gratis verzending boven de €28,- in NL en BE daaronder €4,49
Voor 16:00 besteld dezelfde werkdag verzonden